Motorola
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ABOUT MOTOROLA PRODUCTS AND SERVICES SHOP SUPPORT  

Motorola Software Maintenance Program

Motorola provides software updates for products that are within their 12 month warranty period, and for customers who have enrolled into the Software Maintenance Program.

To access the software download pages please enter your details below, including either your Customer Contract Number (CCN#) or your MAC address.

Details of the Software Maintenance Program can be found in this fact sheet

To purchase a 12 month subscription to the Software Maintenance Program please contact your VAR, or Technical Support Centre. For Canopy products and Powerline MU, contact Technical Support at 1.888.605.2552 or 1.217.824.9742. For Point-to-Point products, call Technical Support at 877.515.0400.

To access MOTOMESH™ Duo regional software and technical support, call: 800-221-7144 for the US & Canada, +44(0)-1793-564680 for Europe, the Middle East and Africa, or 847-576-7300 for Asia Pacific and Latin America.
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Motorola Canopy Wireless Software
Canopy System Software
Download Canopy System Release 8 User Guide 9.05MB Plan, Install, Configure, and Operate your Release 8 Canopy Network. 529 pages. Issue 1.
Download Canopy Release Notes v9.0 2.78MB Canopy Release Notes v9.0 in pdf format
Download Canopy Release Notes v8.2.7 1.01MB Canopy Release Notes v8.2.7 in pdf format
Download Canopy Release Notes v8.4.2 556kB Canopy Release Notes v8.4.2 in pdf format
Download Canopy Release Notes v8.2.4 1.11MB Canopy Release Notes v8.2.4 in pdf format
Download Canopy 400 User Guide 1.2MB Canopy 400 User Guide
Download Canopy Enterprise MIBS 223kB Canopy Enterprise MIBS for CMM Micro, Subscriber Modules, Access Points and Back Haul Radios
Prizm 3.1
Download Prizm 3.1 Users Guide 5.33MB Prizm 3.1 Users Guide
Download Prizm 3.1 Patch 6 18.3MB This Prizm patch addresses field reported issues. Please refer to the patch readme for more information.
MD5 : d42ba49209e5c8efff401b27eb008ce2
Download Prizm 3.1 Patch 6 Release Notes 96.8kB Patch Release Notes
Download Prizm 3.1 Installer for Windows 234MB Package for Windows 2000, XP, and 2003 Server. Includes Installer and documentation in a compressed .zip file.
MD5 Checksum: 224e6c7d3848eac5bbced8bb4cea19ed
Download Prizm 3.1 Installer for Linux 208MB Package for Redhat Enterprise Linux ES v4. Includes Installer and documentation in a compressed .tgz file. To extract a ".tgz" file, issue command: tar -zxvf <file>.tgz
MD5 Checksum: ef368d8b4a2a4c35159a6930cdc3da41
Download Prizm 3.1 Administration Guide 1.16MB Prizm 3.1 Administration Guide
Download Prizm 3.1 Setup Guide for Windows 2.21MB Prizm 3.1 Setup Guide for Windows
Download Prizm 3.1 Setup Guide for Linux 3.48MB Prizm 3.1 Setup Guide for Linux
Download Canopy Release Notes v8.4.3 561kB Canopy Release Notes v8.4.3 in pdf format
Download Prizm 3.1 SDK 767kB Software Development Kit (SDK) for Prizm 3.1
Download Prizm 3.1 Release Notes 445kB Prizm 3.1 Release Notes
CNUT 3.11
  Highlights of CNUT 3.11:
  • For PMP 100/200 Series (FSK) and 400 Series (OFDM) APs and SMs
  • For PTP 100 Series (FSK) and 200 Series (OFDM) BHs
The user can select whether the AP updates P7/P8/P9 or P10 SMs first during the SM auto update process
The Customer Support Information Tool no longer requires "root" accounts on modules
Along with Release 9.0, running the Customer Support Information Tool on a large sector no longer risks an AP reboot
Download Network Updater Tool v3.11 Release Notes 58.2kB Provides complete details of new features and changes included in the release, as well as any known open issues with the release. Also includes installation procedures for the release.
Download Network Updater Tool v3.11r2 (Linux) 75.1MB Canopy Network Update v3.11r2 for Redhat Linux Enterprise v3 and v4
MD5 Checksum: df3999568c0c0fc62741f110dc9af4e6
Download Network Updater Tool v3.11r2 (Windows) 49.9MB Canopy Network Updater v3.11r2 for Windows (2000,XP, 2003).
MD5 Checksum: 03d4c723c94149f93c88ef402ddd430f
Download Network Updater Tool v3.11 Online Help 949kB These help files cover the entire graphical user interfaces of the tool, as well as the supporting concepts and configurations required ensuring proper operation of the tool. Troubleshooting and support information is included at the end of the help files.