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Last 15 Articles Canopy PPPoE Quick Start Documentation PPPoE has been implemented as a Feature in software release 9.0 for Canopy Multipoint systems.  PPPoE options will be configurable on the SM only. Attached is a quick st... Last Modified: 2008-11-12 Number of views: 146 **Field Alert : Canopy APs running Release 8.2.7 using Prizm/BAM for Authentication of SMs. PRODUCTS:  Canopy Release 8.2.7 and Prizm RELEASE:  Release 8.2.7  PROBLEM DESCRIPTION:  Although throughput remains unaffected, APs in networks manag... Last Modified: 2008-08-28 Number of views: 488 **Field Alert : P10 SM Lite radios with NAT and DHCP server enabled need special network configuration. PRODUCTS:  P10 SM Lite radios (models 2460SMDD, 5260SMDD, 5460SMDD, 5760SMDD) with NAT and DHCP server enabled. RELEASE:  Release 8.x PROBLEM DESCRIPTION:  A... Last Modified: 2008-05-22 Number of views: 748 **Field Alert : DFS issue with SM's causing false detection PRODUCTS: Canopy 5.2GHz, 5.4GHz and 5.7GHz FSK Access Points that require DFS RELEASE: 8.2.2, 8.2.4 PROBLEM DESCRIPTION:  Subscriber modules within 0.3 miles from an ac... Last Modified: 2008-05-10 Number of views: 866 **Field Alert: After Prizm Assigns an IP to an SM the SM does not reboot PRODUCTS: Prizm RELEASE: 3.1 PROBLEM DESCRIPTION: After pre-adding SMs into Prizm for BAM Provisioning, Prizm will assign IP addresses at the next Network Registrati... Last Modified: 2008-04-28 Number of views: 660 **Field Alert: When using the Spectrum Analyzer feature on a VLAN-enabled AP, special procedures are needed. PRODUCTS: VLAN-enabled Canopy Access Points (APs) with a Management VLAN configured. All frequency bands. RELEASE: Release 6.1 and later (VLAN was introduced in Release 6.1) ... Last Modified: 2008-02-22 Number of views: 860 **Field Alert : RADIUS fails on Windows after upgrade to Prizm 3.0 PRODUCTS: Prizm RELEASE: 3.0 PROBLEM DESCRIPTION: If you upgrade Prizm from Release 2.1 to 3.0 on a Windows platform, your RADIUS server may stop authenticating elem... Last Modified: 2007-12-20 Number of views: 819 **Field Alert : CNUT does not work well behind NAT PRODUCTS:  Canopy Network Updater Tool (CNUT) RELEASE: 2.2  PROBLEM DESCRIPTION:  CNUT doesn’t work well behind NAT (with NAT - Network Address Translati... Last Modified: 2007-12-14 Number of views: 1268 **Field Alert : DFS (Dynamic Frequency Selection) Region Codes PRODUCTS:  Canopy Radios RELEASE: 8.2.x   PROBLEM DESCRIPTION:  Reminder - During initial installation, customers need to make sure that the enabled... Last Modified: 2007-11-21 Number of views: 1432 T1/E1 Multiplexer Product Cancellation Notice Product Cancellation Notice: T1/E1 Multiplexer The T1/E1 Multiplexer is being cancelled as of 10/31/07 with the last date to order product on 12/31/07. Orders will be limited ... Last Modified: 2007-11-14 Number of views: 937 **Field Alert : NAT / DHCP - IP Address issue PRODUCTS:  Canopy Radios RELEASE: 8.2.1 PROBLEM DESCRIPTION:  When using the DHCP server with NAT enabled, customers could develop network conflicts when multi... Last Modified: 2007-10-30 Number of views: 2271 **Field Alert : New CNUT package for 8.2.1 PRODUCTS:  Canopy PTP and PTMP Radios RELEASE: 8.2.1 PROBLEM DESCRIPTION:  Auto-update fails to update radios when using an external TFTP server.  In ... Last Modified: 2007-10-26 Number of views: 1240 APs rebooting with authentication in Prizm TITLE:  APs rebooting PRODUCTS: Prizm RELEASE:  2.1 and 3.0 PROBLEM DESCRIPTION:   Scenario: 1.  APs rebooting every hour to 2 hours2.  AP ... Last Modified: 2007-10-17 Number of views: 1260 **Field Alert : RF Sensitivity / Ethernet Lock-up TITLE:  RF Sensitivity / Ethernet Lock-up PRODUCTS:  All Canopy Radios PROBLEM DESCRIPTION:  Motorola has received a number of reports of quality issues with ... Last Modified: 2007-09-11 Number of views: 3348 Prizm 3.00 and Microsoft SQL Server 2000, with Java If you are running Prizm 3.00 and Microsft SQL Server 2000 (regardless of the service pack level), please update to the latest JDBC drivers from Microsoft.  See attachmen... Last Modified: 2007-08-31 Number of views: 1260